Legal notice

Site Publisher

The website www.more4motion.eu is published by:

SAS D2C
Trade name: More4Motion Europe
Legal form: Simplified Joint Stock Company (SAS)
Share capital: €1,000
Registered office: 2 Rue du 19 Mars 1962, 92110 CLICHY, France

SIREN: 948 934 443
SIRET: 948 934 443 00011
RCS: 948 934 443 RCS NANTERRE
VAT number: FR05948934443

Publication Director: Wilfried Descamps

Contact:
Email: contact@more4motion.eu
Phone: +33 1 47 87 59 10

Website Host

The website is hosted by:

Shopify Inc.
151 O'Connor Street, Ground floor
Ottawa, ON K2P 2L8, Canada
Website: www.shopify.com

Intellectual Property

All elements of the website (texts, images, graphics, logo, icons, sounds, software, etc.) are the exclusive property of SAS D2C or its partners. Any reproduction, representation, modification, publication, or adaptation of all or part of the website elements, regardless of the means or process used, is prohibited without prior written authorization from SAS D2C.

Limitation of Liability

SAS D2C strives to ensure the accuracy and updating of information published on the website but cannot guarantee the accuracy, precision, or completeness of the information made available. Consequently, SAS D2C disclaims all liability for any inaccuracy, imprecision, or omission regarding information available on the website.

SAS D2C shall not be held liable for direct or indirect damages resulting from access to or use of the website, including inaccessibility, data loss, deterioration, destruction, or viruses that may affect the user's computer equipment.

Applicable Law and Jurisdiction

This legal notice is governed by French law. In case of dispute and in the absence of an amicable agreement, the dispute shall be brought before the competent French courts in accordance with common law rules.

SHIPPING POLICY

Delivery Area

More4Motion Europe delivers its products to the following countries:

  • Metropolitan France
  • Europe (European Union and European countries)

We do not deliver to:

  • French overseas departments and regions (DOM-TOM)
  • Post office boxes (PO BOX)

Orders must be shipped to a regular and complete delivery address.

Carriers

We work with the following carriers:

  • Mondial Relay
  • UPS
  • Chronopost (including Shop2Shop)

The customer selects their preferred delivery method when validating their order.

If you wish to use another carrier not offered during the order process, please contact us before placing your order at contact@more4motion.eu.

Processing and Shipping Times

Order preparation: 1 to 2 business days after order validation and payment receipt.

Most orders placed before noon are shipped the same day (Monday to Friday).

Delivery times after shipment:

  • Metropolitan France: 2 to 5 business days
  • Europe: 2 to 10 business days

These times are provided as an indication and may vary depending on the carrier, final destination, and circumstances beyond our control (carrier delays, weather conditions, peak periods, etc.).

Shipping Fees

Shipping fees are calculated based on:

  • The selected delivery method
  • The destination geographical area
  • The weight and volume of the order

The exact amount of shipping fees is displayed when validating the order, before final payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your parcel tracking number. This number will allow you to track your order's progress with the selected carrier.

Liability and Transportation Risks

The customer bears the risks related to transportation, including the risk of loss or damage to items.

More4Motion Europe commits to:

  • Create a compliant shipping label
  • Deliver the order to the carrier selected by the customer
  • Provide a valid tracking number

More4Motion Europe is not responsible for:

  • Actual delivery or non-delivery by the carrier
  • Delivery delays attributable to the carrier
  • Loss or damage to parcels during transport

In case of lost or damaged parcel during transport:

  • More4Motion Europe will assist the customer in filing a claim with the carrier
  • If the carrier grants a refund, it will be transferred to the customer
  • More4Motion Europe cannot guarantee that the carrier will grant a refund
  • The customer should be aware that compensation for lost items is often limited to €100 by the carrier

In case of apparent damage, the customer must make detailed reservations upon receipt of the parcel with the carrier and contact us immediately at contact@more4motion.eu.

Absence During Delivery

In case of absence during delivery, the carrier will leave a notice and follow the procedures provided in its general terms and conditions:

  • New delivery attempt
  • Availability at a relay point or agency
  • Return to sender after the storage period expires

The customer is invited to track their parcel via the tracking number to organize receipt of their order.

If the parcel is returned to the sender due to prolonged absence or an incorrect address provided by the customer, reshipping fees will be charged to the customer.

Taxes and Customs Fees

For deliveries outside the European Union or to territories subject to specific customs regulations, the customer is responsible for paying all customs fees, import taxes, and other applicable charges.

These fees are not included in the order price or shipping fees and are determined by the customs authorities of the destination country.

Contact

For any questions regarding your shipment or order, you can contact us:



This NOTICE AND DISCLAIMER is made to all customers and purchasers of Segway® or Ninebot® products or services from More4Motion EU.

You are by this NOTICE advised that Ninebot® products and Segway® products are sold and services are rendered by independent dealers and experience centers, and that More4Motion is also an independent business, completely separate from Segway Inc. and from Ninebot Inc.